Payment can be made by personal check or cash. Co-pays and deductibles are due at the time of session.
Please be aware we no longer accept credit/debit cards or HSA cards as of March 31, 2019.
Most services covered by insurance!
Aetna (Mary & Karen)
Excellus BC/BS (Mary& Karen - see below for more details*)
Fidelis (Mary & Karen)
Humana (Mary & Karen)
Life Benefit Solutions/RMSCO (Mary & Karen)
Magnacare (Mary & Karen)
MVP (Mary & Karen)
Optum (Mary & Karen)
POMCO (Mary & Karen)
United Behavioral Health (Mary & Karen)
United Healthcare (Mary & Karen)
Value Options (Karen)
* Excellus clients must be seen a medical doctor or psychiatrist and be given a mental health diagnosis before services can be rendered
If you would like to determine your insurance coverage, deductibles and/or co-pays prior to scheduling an appointment, you can submit your insurance information to our billing company, by clicking on this link: https://obriensbilling.comand then Patient intake questionnaire. They will look into your coverage and get back to you within one business day.
What if I don't have insurance?
Ongoing counseling not covered by insurance will be billed at the full rate.
Phone sessions are available when both you and the clinician agree it is the best alternative for your care at the time. Insurances do not cover phone sessions, and they must be paid by the client. Session fees are the same as in-office fees.
Call Karen (315-289-6107) or Mary (315-436-6877) for more information.
Mondays (Chittenango Office): 8 AM - 3:30 PM
Tuesdays (East Syracuse office): 8 AM - 4 PM
Wednesdays (East Syracuse Office): 8:30 AM - 3 PM
Thursdays (East Syracuse Office): 8 AM - 3:30 PM
Fridays, Saturdays, Sundays the office is closed
Changes in the above schedule can be made based on availability.
Existing clients can contact their therapist by phone for psychiatric emergencies at any time.
Mary works at the Chittenango office Wednesdays from 9-2 and the East Syracuse office Mondays, Tuesdays, Wednesday afternoons and Thursdays. Her hours are by appointment. Please call to schedule a mutually convenient time. Her phone number is 315-436-6877.